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Get the low-down on our organic teeth whitening

About Coal Clean

Coal Clean Australia is a 100% natural teeth whitening product formulated to remove stains, promote gum health and brighten your smile! No need for harsh chemicals that attack you enamel, simply apply our activated coal to a wet tooth brush and scrub!

 How Do I Buy Your Coal Clean Teeth Whitener?

Simply head over to our Buy Now page where you can view a range of our products which we continually update! We have even made some packs that offer discounts as well as a subscription pack where you can set your packs to be automatically dispatched just before you run out, making sure you always have the perfect smile.

 How Long Until I Receive My Order?

Most orders placed before 3:45pm Monday to Friday will be sent the on the same or next business day. Once handed over to Australia Post/Couriers Coal Clean is not liable for orders taking longer than expected. Coal Clean accepts orders within Australia and also internationally (international shipping is subject to change without prior notice). Some delays could be experienced in times of high volume like sales.

To ensure product quality, we ensure all products are sent sealed – fresh, unused and unopened. Once your parcel has been posted, the following can be used as a general guide on how long delivery may take.

Orders within Australia:

Regular Post / Courier – 2 to 5 business days for most cities. 5 to 10 business days for regional areas and Western Australia.

Express Post – next business day (major capital cities) and second day delivery for certain regional locations

International orders (outside of Australia)

Registered International – 4 to 10 business days

Express Post International – 3 to 7 business days

If you have any questions or concerns please contact us at Hello@coalcleanaustralia.com

What forms of payment does Coal Clean accept?

We accept payment with Visa, Mastercard & American Express or a PayPal account. We also offer Afterpay as a payment method.

How Often Shall I Brush With Coal Clean And When Will I See Results?

We recommend that you brush 1-2 times a day before brushing with regular toothpaste.
Most customers see results within the first three days. However, we often see solid results after 5 days of brushing 1-2 times a day! Results will vary.

How Many Uses Will I Get Out Of My #CoalClean Teeth Whitener?

Most customers get around 3 months use out of each 30g Coal Clean Teeth Whitener tub.

What Does Activated Charcoal Feel Like On My Teeth?

Despite what you may think, our activated charcoal is so fine it has a similar texture to baby powder - there is no abrasive texture at all. 

Where Can I See Your Returns and Refunds, Privacy and Terms and Conditions Policies?

For all of our policies, please refer to the links at the bottom of the of our website on the ‘Fine Print’ Page. We encourage you to read these before making any purchase.

How can I trust buying on Coal Clean?

We know that safety and trust are really important to you and being frequent online shoppers ourselves, we take it seriously. When you purchase an item on Coal Clean, we accept your payment through only secure payment gateway portals that keeps your personal information private.

I would love to try Coal Clean but what if it just does not work for me?

We are so confident that you will love using Coal Clean that we have a 30 day satisfaction guarantee. Should you be unhappy with your purchase, follow the instructions on our fine print page for return and refund information.

 For All Other Enquiries, Please Contact Our Customer Service Team